Enabling a Transaction Platform for Wealth Customers for a Global Wealth Management Leader in India
ABOUT THE CLIENT
One of the largest multinational wealth management firms operating in India, serving institutional, HNI, and affluent clients across advisory and execution-led models.
The Challenge
The firm planned to launch a transaction platform for wealth customers in India, spanning multiple digital and internal platforms. Given the regulatory sensitivity of transaction-led products in India, the initiative required:
- End-to-end regulatory and product compliance
- Thoughtful integration across existing and proposed technology partners
- Alignment between client experience, RM workflows, and internal reporting
- Close coordination with regulators, compliance, audit, and technology teams
The firm engaged The Elevate to provide specialist consulting expertise to support the design, decision-making, and regulatory enablement required for a successful platform launch.
The Elevateโs Role & Approach
The Elevate partnered with the client as a strategic advisor within a structured consulting framework, focusing on readiness, compliance, and execution clarity.
Platform Scope
The transaction platform for wealth customers was designed to be delivered across three platforms:
- Client-facing mobile applications (iOS and Android โ mobile and tablet)
- Client-facing web-based transaction portal
- RM-facing web admin and internal portals to support transactions, reporting, and oversight for both clients and internal stakeholders
Scope of Work & Key Contributions
- Regulatory & Product Compliance Enablement
Supported the wealth firm in ensuring regulatory and product compliance for the launch of the transaction platform for wealth customers across:- Client-facing mobile applications
- Client-facing web applications
- RM-facing web admin platforms
- This included mapping regulatory expectations, identifying gaps, and aligning platform features with approved transaction and reporting requirements.
- Integration & Implementation Advisory
- Advised on optimal integration architecture across existing and proposed vendors and partners
- Evaluated integration dependencies, risks, and sequencing
- Supported leadership decision-making to arrive at an implementation model aligned with scale, security, and regulatory expectations
(Final integration decisions remained with the client, following internal approvals.)
- Regulatory Approval Support
- Enabled the firm in preparing for regulatory requisitions related to the transaction platform for wealth customers
- Supported limited testing (to the extent permitted by exchanges and regulators)
- Assisted in incorporating regulatory feedback and course corrections required for approvals
- Worked closely with the firmโs compliance team, who acted as the primary interface and final decision-makers with regulators
- Stakeholder & Governance Coordination
- Coordinated with internal technology, product, compliance, and business teams
- Supported engagement with external vendors and audit teams, as required
- Ensured deliverables were aligned to agreed scope, governance standards, and timelines
The Outcome
The engagement helped the client:
- Establish a regulator-ready transaction platform for wealth customers across client and RM platforms
- Make informed integration and implementation decisions
- Navigate regulatory requisitions with greater clarity and confidence
- Align technology execution with compliance, audit, and operational requirements
Impact
The initiative progressed on a structured, compliant, and scalable foundationโenabling the firm to enhance digital transaction capabilities for Indian wealth customers while meeting stringent regulatory and governance standards.